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Rental Policies

Rental Fees

  • HOURLY RENTAL FEES
    2-4 hour minimum; prorated until 6 hours, when they reach the Day Rate.
  • DAILY RENTAL FEES
    6-24 hours, exclusive of Weekend Rental Fees
  • WEEKEND RENTAL FEES
    Out Saturday before 1:00 PM, In Monday before 9:00 AM = 1.25 the Day Rate
    Out Saturday after 1:00 PM, In Monday before 9:00 = 1 Day Rate
  • EVENING RENTAL FEES
    Out M-F after 4:00, In by 9:00 the following morning = 4 Hour Fee

Rental Periods

  • Minimum - 2 hours, 4 hours or 1 day, depending on equipment
  • Daily rate - 24 hours
  • Weekly rate - 7 consecutive days to the same time
  • 4 week rate - 4 consecutive weeks to the same time

NOTE: RENT IS CHARGED FOR ALL TIME OUT.  For you to get the best value for your money, return all items on or before the date and time DUE IN on your rental contract.

Identification

  • A valid driver's license is required for ALL rentals.

Payment

  • Required at time rental item is picked up. If driver's license does not show a local address, payment by credit card may be required (excluding open account customers)
  • Payment or Deposit by credit card is required on all rentals with a deposit equal to or exceeding $100.00.
  • We accept Visa, Master Card, Discover, and American Express. Debit cards may be used for payment, as long as they contain a Visa or Master Card logo.
  • We do accept checks as payment at the end of a contract, but a credit card or large cash amount is necessary as deposit, depending on the equipment.

Deposit

  • We do not accept checks as any form of deposit.
  • Deposits vary per item. Deposits are refundable upon return of equipment in good condition.

Metered Items

  • We normally only charge metered hours on large generator rentals (10kw & above) or sub-rented equipment with meters. Please check with your salesperson for confirmation before completing your rental checkout.
  • Rates for rental items equipped with hour meters are based on 8 hours per day, 40 hours per week, and 160 hours per month.   Additional usage will be charged accordingly.

     

Availability/Reservations

  • Please call for item availability.
  • Reservations are welcome!
  • We are able to maintain reservations until 9:00 AM on Saturdays.  After 9:00 AM on Saturdays; reservations are cancelled and equipment is rented on a first come, first served basis.

Pricing

  • Prices are subject to change. Please call for price quotes.
  • All rental charges are for time out, whether used or not.
  • If you encounter any operational problems, call Interstate Rentals during our normal operating hours.
  • No credits or adjustments will be made unless we are notified as soon as the problem is encountered.

Delivery and Pick-up

  • Delivery and pickup are available at reasonable rates and are charged by zip code.
  • Please call for the charge to your specific zip code.
  • All rental items should be gathered in a single location convenient for pickup.
  • If you prefer, you may pickup and return your rental items to our location.  This would reduce the delivery fee by 50%.

Responsibility

  • Responsibility for rental items remains with the customer from delivery to return.
  • All items should be secured and protected from the weather.
  • Additional charges for replacements are made for missing or damaged items.

Fuel

  • Equipment is sent out full of fuel and should be returned full.
  • A fuel charge will be assessed on the return if not full - minimum of 1 gallon.

Cleaning Fees

  • Equipment is sent out clean and is to be returned clean. A  cleaning charge will be added if equipment is returned dirty (minimum 1 hour).

Note: These policies do not supersede what is stipulated in the signed rental contract.